Kudos to United Airlines (& American Airlines)

I have complained many times about poor airline experiences so it seems only right that I call attention to an unusually good experience.  I missed my flight home due to my mistake.  An amazingly helpful gate agent in Indianapolis bailed me out.  (Note to United: I think her name was Wanda!)  She found the last seat on an American flight and rebooked me.  The new flight was direct to my final destination instead of making a connection.   I will end up getting home about the same time as I was originally scheduled.  Thank you United Airlines, and thanks to American as well.

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